FAQs

Do you have a shopfront?

No, however from time to time we do attend some local markets in South East Queensland and Northern NSW. Follow us on facebook @Pippah or Instragram @pippahbeachstyle to see when.

When will my items be posted?

Typically we send items within 24 hours of purchase, however we are a small business and occasionally it may take longer. If you need something quickly, let us know and we will do our best to get it to you quickly or let you know the expected timing, including the tracking number. Once your items leave us, they are in the hands of the Australia Post gods – mostly it is a quick delivery but every now and then a package may go on a slight detour before it gets to you!

Where do your source your products?

The towels are imported from Turkiye and are made by family owned businesses who are very proud of the quality. Other products are sourced from small Australian or New Zealand businesses and mostly made locally.

What if I'm not happy with my purchase?

We love our products and are confident you will too! If you have any questions or concerns you can contact us and we will do everything we can to help. Please note that many of our items are hand made and while we aim to provide a lot of detail in the photos and descriptions, there may be some variability - that is part of what makes some of our items so special. For more information, see our returns page.